Yesterday was horrid, spending time trying to come to grips with my phone delema. Couldn't sleep, every time I would wake up I would think about what the different phone reps had told me about getting my new phone to work. What finally sank in is that I could use Marg's old phone as a ghost with my old SIM card to get the authentication code for my new phone. Only problem was that I had to make sure that all of her data was saved, then transferred to her new phone, then activate her phone and off she goes. Easy right?
Remember the train, it's a' coming brother, fast an' furious...
This morning as I waited for Marg to wake, I started to plan my accent of the techno mountain all the way to the summit. I was ready, willing and able to kiss the train.
As soon as she awoke, I asked for her old phone and new phone. I was going into battle and was mentally prepared (yeah right). Anyway her new phone is completely dead (battery) so I had to put it on a charging cable that would work, NOT THE ONE THAT F'N APPLE SENDS YOU WITH YOUR $425 PHONE THAT DOES NOT WORK BECAUSE THEY DO NOT SEND YOU AND ADAPTER TO PLUG IT INTO!
Patience my ass I goin' to kill something... I had a tee shirt with this saying on it, showing two vultures on a tree limb making this statement, loved that shirt.
Phone is @ 30 %, good enough to get started. I put the old and new phone side by side and go through the set up prompts on both phones. Looking good, no wait what is that light I keep seeing?
All of the data transfer worked, new phone is a mirror image of her old phone. All apps, emails and texts transferred, cool, so far I have not fucked up her phone. I will live another day.
Now the big moment comes, I am supposed to be able to transfer the SIM card from the old phone to the new one and then she will be able to make and receive phone calls and texts on her new phone.
Yeah right, not me, the phone will not activate with our current "provider". Okay I get it, stupid me, thinking that I could actually get through a tech change like this without a problem, how stupid can I be...
I then reinstall the SIM card into her old phone so I can call asshat Spectrum tech support. After 3 transfers, and 4 service reps I get a younger tech savvy guy who seems to know what's up. As we go through numerous questions he tells me that the phone in question (Marg's new phone) shows that it is activated. I tell him I can not make or receive calls on the new phone it only says "SOS only" with her old SIM card installed. He can't seem to get his mind around this one, after more questions and 'tard answers from me he finally says (wait for it!); "I've never seen this happen before", winner, winner chicken dinner. If I had dime for each time I have heard this spoken to me I would be a rich man, yes seriously... Hell I sent a horseshoe down a wood chipper chute once, my neighbor who was standing there said; "never seen that before"...
Okay, after 1 hour and 45 minutes on the phone with tech support, I'm actually laughing when the tech guy asks me for my shipping address so he can send a new SIM card to me. He does not recommend that I try installing the one I have again in the new phone, I might lose both phones, there is that light again...
I then tell him a brief synopsis of my 3 week long journey that started with Spectrum asking for a shipping address. At first he does not believe me, that my address can not be changed in their system, he puts me on hold comes back on line and says there is a problem with changing the address, NO SHIT! He then promises that he will fix it and get the SIM card shipped to my new address, yeah right, what's a boy to do? After almost 2 hours on the phone (the only working phone we have) that I have not fucked up, (yet) I am told that I might get the new SIM card next week. Not a promise, not even a hopeful hint, just like, dude it must suck to be you. Yep!
W
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